Last updated: February 14, 2020
We may collect both “Personal Information” and “Anonymous Information” about you when you use the Website, App and/or Service. Personal Information is information that can be used to contact or identify you, such as your full name, email address, phone number, payment method and profile picture, as well as information that is linked to such information. “Anonymous Information” is information that cannot be used to contact or identify you and is not linked to information that can be used to do so. It includes passively collected information about your activities on the Service, such as usage data, to the extent that information is not linked to your Personal Information.
You can access and browse certain portions of the Website and download the App without disclosing your Personal Information, although, like most website and mobile app providers, we passively collect certain information from your devices, such as your IP address, browser information, unique device identifier (“UDID”) and/or your mobile operating system. Please note that you can choose not to provide us with certain information, but this will limit the features of the Service you can access and use. In order to utilize the Service, you must register with the Company through the Website or the App. Anyone who registers with the Company as a customer is a User (“User”).
a. Voluntarily submitted information
We collect information that you provide to us during your use of the Website, App and/or Service, such as:
b. Information collected through use of the Service
c. Information collected via technology
d. Information provided by others
a. Personal Information
We may use your Personal Information for the following purposes:
b. Anonymous Information
We may use Anonymous Information for the following purposes:
We know how important it is to keep your information confidential. We will not rent, sell or share your Personal Information with third parties except as specifically approved by you at the time of disclosure or under the circumstances described below.
b. Third-Party Service Providers
c. Compliance with Laws, Law Enforcement and Safety
We may disclose information we have collected about you if required to do so by law or if we, in our sole discretion, believe that disclosure is reasonable to comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law), or to protect or defend the Company or a third party’s, rights or property. We may also reserve the right to disclose information we’ve collected about you for purposes of protecting the health and safety of our Users, such as in the case of risk of harm or violence against any person.
d. Anonymous information
Aggregated Anonymous Information is the combination of your Anonymous Information with the Anonymous Information of other Users (“Aggregated Anonymous Information”). Aggregated Anonymous Information does not allow you to be identified or contacted. We may share such Aggregated Anonymous Information with third parties, and, depending on the circumstances, we may or may not charge third parties for such information, or limit the third parties’ use of the same.
e. Business transactions
You may revise your Personal Information by adjusting your account settings on the App or by contacting us directly by using the Contact Us Page here: https://psterling.com/contact-us, by phone at (800)695-1409. However, please note that we may be required to maintain certain Personal Information, or to maintain certain Personal Information for a period of time, in which case we will comply with your deletion request if possible, only after we have fulfilled such requirements. When we delete any information, it will be deleted from our active database, but may remain in our archives. We may retain your information for fraud detection or similar purposes. Note that if we have already disclosed some of your Personal Information to third parties, we cannot access that Personal Information any longer and cannot compel the deletion or modification of any such information by the parties to whom we have made those disclosures.
You must be 18 years of age to become a User. The Website, App and Service are not directed at or intended for anyone under 18 years of age. We do not knowingly collect or solicit Personal Information from individuals under 18 years of age and no one under age 18 may provide any Personal Information to the Company. If we later obtain actual knowledge that a User is under 18 years of age, we will take steps to remove that individual’s Personal Information from our systems and delete the account. If you are the parent or guardian of a child whom you believe has disclosed Personal Information to us, please contact us at Support@dryvecars.com so that we may delete and remove such information from our systems.
We will retain your Personal Information only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws. Your consent to such purpose remains valid after termination of our relationship with you.
We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment.
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2019 will receive information regarding 2018 sharing activities).
To obtain this information with respect to the Company’s operations please by contacting us directly by using the Contact Us Page here: https://psterling.com/contact-us with “Request for California Privacy Information” in the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response.
Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.